Things canbe requested through an AirAsia online call center : HappyMod
Things canbe requested through an AirAsia online call center : HappyMod

Things canbe requested through an AirAsia online call center : HappyMod

Things canbe requested through an AirAsia online call center

Since August 2020, Air Asia has changed  Airasia call centers  to make it easier through online live chat services.

The live chat service provided by Air Asia is named AVA with the abbreviation AirAsia Virtual Allstar. Where ava is a live chat system that is driven by artificial intelligence (AI) so that it can serve customers precisely and practically, and can be accessed at any time.

AVA is literally a virtual assistant for Air Asia, which is really obliged to serve all issues, even complaints from customers automatically and online. This service can be accessed either through the official Air Asia website, through the Facebook Messenger, or whatsApp app.

In this service you will not be in direct contact with officers such as using    the AirAsia call center  , but connected to a computer or called a chatbot  .

Meladmits ticket bookings or flight changes

One of  the things you can  do using ava’s live chat service is book a plane ticket  .

Booking cards are very easy. The first step is to press the icon that says “book a flight” to book your flight ticket   .

In the process, you should answer all questions from the chatbot and follow the following steps.  

After the various questions are completed, the AVA will  direct you to the next page containing additional facilities. This includes adding luggage, choosing plane seats and ordering different types of food and drinks.

And   now, you just have to wait for  the ticket  to be sent to your email address.

Air Asia Promo CheckUsing This Service

Not only to book tickets to fly and make different changes easier, this AVA online service system can also be used to obtain information related to various promos offered by Air Asia.  Of course  you want to know that, right?

In the airAsia call center   in the form of a live chat, you only need to type the words “promo tariff” or “promo” in the chat room with AVA.

As a virtual assistant, AVA will provide live assistance by offering tips on how to find promotions onthe airline’s official website, Ai r Asia. AVA will direct you to click on the section that says “Promo Radar” to find out the various promotions offered by Air Asia and other airlines.

One of the promotions offered by Air Asia is to provide benefits for its customers who join Air Asia BIG and pay using Air Asia BIGPay. There are several more parts or benefits to  enjoy.   All you have to do is try the information from AVA.

Don’t worry about a refund, as AVA can help

In air travel processing, of course, you sometimes  encounter various obstacles and problems in the booking process  .

You may also experience errors in the payment process, for example, makingpayments twice on the same ticket     .

Since, through the AirAsia call center  system  , which is changed to all online and automatically, you can take care of it quickly and easily.   All you have to do is use the live chat service, namely AVA as a virtual assistant for you, and  replace the call center.

The method is common, you open a four-bedroom with ava. In the main menu, you can choose the “return” section, and then continue the next process, i.e. “request return/fund”. After that, you can choose what kind of return you need, for example because of the double payment.

After the process, you must provide a PNR code that you can find on the flight plan.   

Raise your complaints via live chat

Every service provided, of course, there are parties that feel they were not optimal. Therefore, each company always opens up the opportunity for customers to submit their complaints as a form of criticism, as well as a correction for future improvements. Air Asia therefore also provides the opportunity to file complaints through this live chat service.

Even without going through the  AirAsia phone center, customers can still file different complaints and your entry flexibly to Air Asia.

The submission of this complaint is completely different. You will  be given a special relationship address to accept your complaint or complaint.   Previously  , you had to enter a “feedback link” or “feedback link” in the ava conversation room, then also enter “complaints.”

Then, follow the next step, and if you have received a feedback-only link, the customer can fill it in immediately and tell me what the customer’s complaint is. When you’re done, click send and wait for the airline to email you  for a reply.

As a trusted airline, Air Asia always tries to provide an unlimited best service to its customers. For this reason, this live chat service is here to  facilitate your interaction with the airline. Even without airAsia call center  more, you will still feel maximum convenience.

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